Defective Phone (Samsung Victory)

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Defective Phone (Samsung Victory)

Post by rakpande on Mon Aug 18, 2014 6:55 pm

I ordered a Samsung Victory 4G and it arrived some three weeks back. The phone would not power up at all. Customer support told its a defective battery and a new one will be shipped. Since then I have been trying to contact customer support (a painful 30 mins wait everytime) however, am not getting a clear status on if the battery is shipped or any number to track it. What is the next step?

rakpande

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Join date : 2014-08-18

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